Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"591daaa6ab831be611c50ab3c8ff4e725515883e_lout","branding":{"id":"1","key":"ssd","name":"Safety Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0e079e13-ebc6-4094-8f00-5e468543a893/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlMDc5ZTEzLWViYzYtNDA5NC04ZjAwLTVlNDY4NTQzYTg5MyI6WyJyZWFkIl19LCJleHAiOjE3NzY1NTQ5MTEsIm5iZiI6MTc3NjU1NDMxMX0.C6voztGB4Cb-atK28O5Io5jmD_tdSNd37T5tBcQcvL4&client=8d629cc1-128b-4df2-8c4c-12a9dc053081&mode=fit","logoId":"0e079e13-ebc6-4094-8f00-5e468543a893","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Safety Support","sharedPortalName":"CE-CON Safety Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Safety Support","sharedPortalName":"CE-CON Safety Support","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Safety Support","sharedPortalName":"CE-CON Safety Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#181a52","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzY1NTQ5MTEsIm5iZiI6MTc3NjU1NDMxMX0.EtLX3DUDL9VGPBMS4g2YswoEFEXJSdfzXtPVi1wZncs&client=8d629cc1-128b-4df2-8c4c-12a9dc053081&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"ssd","projectId":11200,"serviceDeskId":1,"name":"Safety Service Desk","description":"<p>Do you have a problem with our Safety software solution, suggestions for improvement or just want to ask a question?</p>\n<p>Please select your request from the options provided below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":11585,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11585","groups":[10],"key":""},{"id":"26","name":"Questions for Consulting","descriptionHtml":"","callToAction":"Questions for Consulting","introHtml":"<p>Do you have a question for the consulting team? Submit it here.</p>","icon":11585,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11585","groups":[10],"key":""},{"id":"22","name":"Report problems or incidents","descriptionHtml":"","callToAction":"Report problems or incidents","introHtml":"<p>Do you have a problem or an incident where we can provide support? Let us know here.</p>","icon":11586,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11586","groups":[15],"key":""},{"id":"27","name":"Make a suggestion for improvement","descriptionHtml":"<p>Please note: After a suggestion for improvement has been created, it will be shared with all users for inspection.</p>","callToAction":"Make a suggestion for improvement","introHtml":"<p>Do you have a suggestion for improvement? Let all Users know here.</p>","icon":11584,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11584","groups":[13],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11587,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11587","groups":[],"key":""},{"id":"37","name":"SAFETY Report problems or incidents INTERN","descriptionHtml":"","callToAction":"SAFETY Report problems or incidents INTERN","introHtml":"<p>Do you have a problem or an incident where we can provide support? Let us know here.</p>","icon":11593,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11593","groups":[],"key":""},{"id":"36","name":"SAFETY Make a suggestion for improvement INTERN","descriptionHtml":"","callToAction":"SAFETY Make a suggestion for improvement INTERN","introHtml":"<p>Do you have a suggestion for improvement? Share your idea with all users here.</p>","icon":11592,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11592","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"Safety Support requests"},{"id":13,"name":"Safety Ideas"},{"id":10,"name":"Safety Questions"}],"orderMapping":{"12":[26],"10":[26,2],"11":[26],"17":[40,38,39,35],"15":[22],"14":[22],"8":[22],"9":[27],"13":[27],"1":[2]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTIwMTUxOTI2NTIiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2NTU1NTExLCJuYmYiOjE3NzY1NTQzMTEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.FR657kBOa37DAmAYQDxCLoDn_wS-C7tuUWJKO-_NGLU","targetCollection":"upload-user-collection-2015192652","endpointUrl":"https://api.media.atlassian.com","clientId":"8d629cc1-128b-4df2-8c4c-12a9dc053081","tokenDurationInMins":20}},"reqCreate":{"id":22,"projectId":11200,"issueType":{"id":"10500","name":"Eine Anfrage oder einen Vorfall senden"},"form":{"name":"Report problems or incidents","descriptionHtml":"","callToAction":"Report problems or incidents","intro":"<p>Do you have a problem or an incident where we can provide support? Let us know here.</p>","instructions":"","icon":11586,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11586","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Brief description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Give as many details as possible about your request.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Blocker","selected":false,"children":[]},{"value":"2","label":"Critical","selected":false,"children":[]},{"value":"3","label":"Major","selected":true,"children":[]},{"value":"4","label":"Minor","selected":false,"children":[]},{"value":"5","label":"Trivial","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach all relevant files.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11208","fieldConfigId":"12124","label":"CE-CON Safety tenant","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_11209","fieldConfigId":"12125","label":"CE-CON Safety URL","description":"URL to the relevant place in CE-CON Safety","descriptionHtml":"<p>URL to the relevant place in CE-CON Safety</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/22","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/22","calendarParams":{"firstDay":0,"date":"2026-04-19T01:18:31+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%d.%m.%Y","dateTimeIfFormat":"%d.%m.%Y %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTIwMTUxOTI2NTIiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzc2NTU1NTExLCJuYmYiOjE3NzY1NTQzMTEsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.FR657kBOa37DAmAYQDxCLoDn_wS-C7tuUWJKO-_NGLU","targetCollection":"upload-user-collection-2015192652","endpointUrl":"https://api.media.atlassian.com","clientId":"8d629cc1-128b-4df2-8c4c-12a9dc053081","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}