{"xsrfToken":"1f87349c32c1fa0f360c448964fb4718b8a74cda_lout","branding":{"id":"1","key":"ssd","name":"Safety Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0e079e13-ebc6-4094-8f00-5e468543a893/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlMDc5ZTEzLWViYzYtNDA5NC04ZjAwLTVlNDY4NTQzYTg5MyI6WyJyZWFkIl19LCJleHAiOjE3Mjg5NTM2NzMsIm5iZiI6MTcyODk1MzA3M30.I402JJ-ditAzl8Sc2i77zIANgLSNQrcsMiKY_GnZ37s&client=8d629cc1-128b-4df2-8c4c-12a9dc053081&mode=fit","logoId":"0e079e13-ebc6-4094-8f00-5e468543a893","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Safety Support","sharedPortalName":"CE-CON Safety Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Safety Support","sharedPortalName":"CE-CON Safety Support","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Safety Support","sharedPortalName":"CE-CON Safety Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#181a52","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3Mjg5NTM2NzMsIm5iZiI6MTcyODk1MzA3M30.OYc6v8lvSkoFdSNzwcAQvMMQi9l2Qdbr5TOFrihWU5E&client=8d629cc1-128b-4df2-8c4c-12a9dc053081&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"ssd","projectId":11200,"serviceDeskId":1,"name":"Safety Service Desk","description":"<p>Do you have a problem with our Safety software solution, suggestions for improvement or just want to ask a question?</p>\n<p>Please select your request from the options provided below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":11585,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11585","groups":[10],"key":""},{"id":"26","name":"Questions for Consulting","descriptionHtml":"","callToAction":"Questions for Consulting","introHtml":"<p>Do you have a question for the consulting team? Submit it here.</p>","icon":11585,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11585","groups":[10],"key":""},{"id":"22","name":"Report problems or incidents","descriptionHtml":"","callToAction":"Report problems or incidents","introHtml":"<p>Do you have a problem or an incident where we can provide support? Let us know here.</p>","icon":11586,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11586","groups":[15],"key":""},{"id":"27","name":"Make a suggestion for improvement","descriptionHtml":"<p>Please note: After a suggestion for improvement has been created, it will be shared with all users for inspection.</p>","callToAction":"Make a suggestion for improvement","introHtml":"<p>Do you have a suggestion for improvement? Let all Users know here.</p>","icon":11584,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11584","groups":[13],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11587,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11587","groups":[],"key":""},{"id":"37","name":"SAFETY Report problems or incidents INTERN","descriptionHtml":"","callToAction":"SAFETY Report problems or incidents INTERN","introHtml":"<p>Do you have a problem or an incident where we can provide support? Let us know here.</p>","icon":11593,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11593","groups":[],"key":""},{"id":"36","name":"SAFETY Make a suggestion for improvement INTERN","descriptionHtml":"","callToAction":"SAFETY Make a suggestion for improvement INTERN","introHtml":"<p>Do you have a suggestion for improvement? Share your idea with all users here.</p>","icon":11592,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11592","groups":[],"key":""}],"reqGroups":[{"id":15,"name":"Safety Support requests"},{"id":13,"name":"Safety Ideas"},{"id":10,"name":"Safety Questions"}],"orderMapping":{"12":[26],"10":[26,2],"11":[26],"17":[40,38,39,35],"15":[22],"14":[22],"8":[22],"9":[27],"13":[27],"1":[2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"168e0b3a-36a4-3374-845b-aecdb7d52605","appLinkName":"System Confluence","appLinkUrl":"https://ce-con.atlassian.net/wiki","spaceKey":"MANDE","spaceName":"ManualDE","spaceUrl":"https://ce-con.atlassian.net/wiki/spaces/MANDE","isServer":false},"labels":[],"projectKey":"SSD","serviceDeskId":1,"kbLinkDomainURLs":["https://ce-con.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg5NTQyNzMsIm5iZiI6MTcyODk1MzA3M30.V1SAOuHPXzL-jsScwydClE6t4O5kAmxiYQMqXGP1lIk","targetCollection":"upload-project-11200","endpointUrl":"https://api.media.atlassian.com","clientId":"8d629cc1-128b-4df2-8c4c-12a9dc053081","tokenDurationInMins":20}},"reqCreate":{"id":22,"projectId":11200,"form":{"name":"Report problems or incidents","descriptionHtml":"","callToAction":"Report problems or incidents","intro":"<p>Do you have a problem or an incident where we can provide support? Let us know here.</p>","instructions":"","icon":11586,"iconUrl":"https://ce-con.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11586","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Brief description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Give as many details as possible about your request.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Blocker","selected":false,"children":[]},{"value":"2","label":"Critical","selected":false,"children":[]},{"value":"3","label":"Major","selected":true,"children":[]},{"value":"4","label":"Minor","selected":false,"children":[]},{"value":"5","label":"Trivial","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach all relevant files.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11208","fieldConfigId":"12124","label":"CE-CON Safety tenant","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_11209","fieldConfigId":"12125","label":"CE-CON Safety URL","description":"URL to the relevant place in CE-CON Safety","descriptionHtml":"<p>URL to the relevant place in CE-CON Safety</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/22","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/22","calendarParams":{"firstDay":0,"date":"2024-10-15T02:44:33+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%d.%m.%Y","dateTimeIfFormat":"%d.%m.%Y %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"168e0b3a-36a4-3374-845b-aecdb7d52605","appLinkName":"System Confluence","appLinkUrl":"https://ce-con.atlassian.net/wiki","spaceKey":"MANDE","spaceName":"ManualDE","spaceUrl":"https://ce-con.atlassian.net/wiki/spaces/MANDE","isServer":false},"labels":[],"projectKey":"SSD","serviceDeskId":1,"kbLinkDomainURLs":["https://ce-con.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZDYyOWNjMS0xMjhiLTRkZjItOGM0Yy0xMmE5ZGMwNTMwODEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg5NTQyNzMsIm5iZiI6MTcyODk1MzA3M30.V1SAOuHPXzL-jsScwydClE6t4O5kAmxiYQMqXGP1lIk","targetCollection":"upload-project-11200","endpointUrl":"https://api.media.atlassian.com","clientId":"8d629cc1-128b-4df2-8c4c-12a9dc053081","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}